Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyler Frahm

Tyler Frahm

March 4, 2025

5  out of  5
rating by Tyler Frahm
"I recently switched all of my insurance over to State Farm for my vehicles and boat. Not only did they beat my previous rates by a considerable amount but the level of service I’ve received from James Tavera overshadows the savings! He went out of his way to get me what I needed, he made something that didn’t seem very easy to get taken care of a breeze! Thanks again James!"
We responded:
"Tyler, we're glad you had an amazing experience with James! Thank you for leaving such a great review. We always try to provide the best possible customer service experience. Please let us know if you have any other insurance questions and we’re more than happy to assist. Thanks again for the great review!"
Profile photo of Brandi Flick

Brandi Flick

March 3, 2025

5  out of  5
rating by Brandi Flick
"Love my State Farm agent they have always been very helpful 😊"
We responded:
"We’re thankful for your review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Michael Carter

Michael Carter

March 3, 2025

5  out of  5
rating by Michael Carter
"They’re there whenever I need them."
We responded:
"Thank you for your review, Michael. We pride ourselves on our fabulous customer service. Thanks for being a Good Neighbor! "
Profile photo of Gary Mullins

Gary Mullins

February 21, 2025

5  out of  5
rating by Gary Mullins
"Very friendly, and professional. been with them for several years now no problems."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Bryan Bailey

Bryan Bailey

February 17, 2025

5  out of  5
rating by Bryan Bailey
"Ashton’s service was top notch."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kaley Blesse

Kaley Blesse

February 13, 2025

5  out of  5
rating by Kaley Blesse
"The staff are so courteous and professional. Always happy to help !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Ann Schmitz

Ann Schmitz

January 23, 2025

5  out of  5
rating by Ann Schmitz
"Ronnie Jones was great. We came in to see him due to our insurance company no longer covering watercraft in Missouri. In the process of discussing that, he took the time to discuss our other coverage. We found he could give us better coverage for less than what we were currently paying. He answered all our questions, made suggestions and came up with the best solution for us. We definitely would recommend him. He’s very realistic and honest."
We responded:
"Thank you for sharing your experience, Ann! We're glad Ronnie was able to help you find better coverage and provide honest, personalized service. We appreciate your recommendation! We certainly do love saving money for our Good Neighbors and we look forward to connecting with you again! "
Profile photo of Barjeana Jeffries

Barjeana Jeffries

January 22, 2025

5  out of  5
rating by Barjeana Jeffries
"State Farm agent was very helpful today!"
We responded:
"We always try to provide the best possible customer service experience, Barjeana! Thank you for taking the time to leave us a great review! We look forward to connecting with you again soon. "
Profile photo of Janie Machens

Janie Machens

January 16, 2025

5  out of  5
rating by Janie Machens
"Very helpful staff!"
We responded:
"I'm very glad you think so, Janie! We pride ourselves on our fabulous customer service. Thanks for being a Good Neighbor! "
Profile photo of John Uphaus

John Uphaus

December 10, 2024

5  out of  5
rating by John Uphaus
"Karen @ Doug Baker's office did a great job of assisting me with answers to my questions. His staff has served us well for the past 18 years."
We responded:
"Thank you so much for your excellent review, John! We sincerely appreciate your continued business for the last 18 years, that means the world to us. I’ll be sure to pass your kind feedback along to Karen for certain! Let us know if there is anything else we can do for you and thanks again! "
Profile photo of russacrobat

russacrobat

November 25, 2024

5  out of  5
rating by russacrobat
"Very helpful and nice people!!! they always treat clients with kindness and respect! I’m thankful for all the stuff, specially Karen !!! I am highly recommended this company for everyone!!!"
We responded:
"We’re so glad to have exceeded your expectations! Thank you for leaving us such a terrific review. Please let us know if you have any other insurance questions and we’re more than happy to assist. Thanks again for the great review! "
Profile photo of Jennifer Woodworth

Jennifer Woodworth

November 21, 2024

5  out of  5
rating by Jennifer Woodworth
"They are always helpful with getting the best rate and very happy to help!"
We responded:
"We’re so glad to be of service, Jennifer! We certainly do love saving money for our Good Neighbors. If you need any additional assistance, please let us know and we’d be happy to help. Thanks again!"
Profile photo of Nicola Pearman

Nicola Pearman

November 15, 2024

5  out of  5
rating by Nicola Pearman
"It's always a pleasure dealing with my agent and staff. They are very attentive and concerned about me."
We responded:
"We do truly care about our Good Neighbors, Nicola! Thanks for the terrific review. We look forward to speaking with you again soon. "
Profile photo of Gerrie Oathout

Gerrie Oathout

November 13, 2024

5  out of  5
rating by Gerrie Oathout
"Karen is so friendly and helpful. She always provides excellent service with a smile in her voice."
We responded:
"Karen is a terrific part of our Branson team! I'm so pleased that you had an excellent experience with her, Gerrie. Give us a call or stop by if we can assist you further with your insurance needs. "
Profile photo of Jeffery Shipley

Jeffery Shipley

November 6, 2024

5  out of  5
rating by Jeffery Shipley
"Ashton was very knowledgeable and professional! State Farm takes care of its customers!"
We responded:
"We're so glad to have earned your business, Jeffery! Ashton has been a tremendous addition to our State Farm team. Thank you for your kind review!"
Profile photo of dwayne durfee

dwayne durfee

November 5, 2024

5  out of  5
rating by dwayne durfee
"Great to work with"
We responded:
"I'm happy to hear my team could help you, Dwayne. Thank you for the excellent review and we look forward to speaking with you again soon!"
Profile photo of Amanda Kershaw

Amanda Kershaw

October 30, 2024

5  out of  5
rating by Amanda Kershaw
"Friendly and conscientious service"
We responded:
"We’re very glad to be of service, Amanda. We always strive to provide the best customer service experience we can. Please let us know if you have any questions about your insurance. We’re always here to help! "
Profile photo of Malinda D

Malinda D

October 21, 2024

5  out of  5
rating by Malinda D
"Reasonable rates and the employees at this location I've have interacted with have been FANTASTIC."
We responded:
"We’re so glad that you’ve had a terrific experience with our State Farm team, Malinda! Thank you so much for taking the time to leave us such a pleasant review. Let us know if we can do anything else for you and thanks again! "
Profile photo of Tammie Kendust

Tammie Kendust

October 16, 2024

5  out of  5
rating by Tammie Kendust
"Ashton was great! She added a car to our insurance and answered all of our questions. We are long time customers and highly recommend Doug Bakers office for home, auto and whatever other insurance needs you have."
We responded:
"I’m so glad Ashton provided you with terrific customer service, Tammie! We always strive to make every interaction with our office memorable. Please let us know if you have any other questions about your Auto Insurance, or anything else. We’re always happy to help"
Profile photo of Brigid S

Brigid S

October 16, 2024

5  out of  5
rating by Brigid S
"I’ve had the pleasure of working with Gloria to have our insurance up to date. She is professional, kind, and patient."
We responded:
"Gloria is terrific! Thank you so much for your kind feedback, Brigid! We sincerely appreciate your review, and your business. Let us know if there is anything else we can do for you. "
Profile photo of Chris H

Chris H

October 10, 2024

5  out of  5
rating by Chris H
"Wonderful people Fast and friendly. Very helpful."
We responded:
"Thank you for the kind review, Chris! We’re so glad you appreciate our service. You can always rely on top quality service from our Good Neighbors here. Let us know if we can do anything else for you and we’re happy to help! "
Profile photo of Linda Mickle

Linda Mickle

October 4, 2024

5  out of  5
rating by Linda Mickle
"I just wanted to let you know how much I admire working with your staff and Karen is wonderful. She always is so cheerful and helps me every time I have questions."
We responded:
"Customer service with a smile! You can always rely on terrific, considerate, and engaged service whenever you deal with our State Farm office, Linda. Thank you so much for your terrific review. I’ll be sure to pass your kind words on to Karen personally. If you have any other insurance questions or concerns, please give us a call or stop by. We’re always happy to help! "
Profile photo of Eric Hoyt

Eric Hoyt

September 30, 2024

5  out of  5
rating by Eric Hoyt
"Very nice cool very good"
We responded:
"Glad to be of service, Eric! Please let us know if we can assist you with any of your other insurance needs. We’re always here to help! "
Profile photo of John Young

John Young

September 30, 2024

5  out of  5
rating by John Young
"Have had very good service. The agents are very helpful."
We responded:
"We’re so glad to be of service, John. Thank you for taking the time to provide our office with valuable feedback. We appreciate it and look forward to speaking with you again soon. "
Profile photo of jenni cooper

jenni cooper

September 27, 2024

5  out of  5
rating by jenni cooper
"Ronnie was very helpful and got me new quotes and lowered my bill. He was also very kind and very knowledgeable! Thank you Ronnie for all your help!!!"
We responded:
"Ronnie is the best! Thank you for your terrific review, Jenni. I’ll be certain to pass your kind words on to him personally. We certainly do love saving money for our Good Neighbors. If you have any other questions or concerns about your insurance, please give us a call or stop by! We’re always happy to help. "