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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenzie McClintic

July 9, 2024

5  out of  5 rating by Kenzie McClintic
"I have had a great experience using this agency for auto insurance the past few years. Ashton and the other customer service agents are extremely helpful and responsive. Would recommend!"
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Mighty J

July 1, 2024

5  out of  5 rating by Mighty J
"Ashton was amazing! Very amazing job at describing different policies and different add ons!"
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Spencer Wall

June 19, 2024

5  out of  5 rating by Spencer Wall
"They’re very friendly and helpful, and the drive safe and save program has me at my lowest rate yet."
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Jessica Gaddy

June 16, 2024

5  out of  5 rating by Jessica Gaddy
"Can’t recommend this team enough! Ronnie has been there every step of the way to answer all my questions and ensure I have the best policy!"
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Oksana Anderson

June 14, 2024

5  out of  5 rating by Oksana Anderson
"I’ve been with State Farm since I started driving and they’ve always taking care of me. They are really friendly! I recommend them."
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brenda webb

June 6, 2024

5  out of  5 rating by brenda webb
"Karen, was wonderful. She listened and help me find the answer I was looking for. Definitely made my day."
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Amanda Miller

June 5, 2024

5  out of  5 rating by Amanda Miller
"Karen was so patient and helpful with me first thing in the morning! Great communication and treats their clients well! 👍"
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Amanda Furman

May 9, 2024

5  out of  5 rating by Amanda Furman
"My experience with State Farm has been excellent. They are always so willing to help take care of my insurance needs. They’re very friendly, informative and helpful. Talking with Karen and the other friendly people working at Doug Baker has been such a pleasure! I’ve not been offered a better policy anywhere else. I sincerely recommend choosing them."
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Christal powell

May 3, 2024

5  out of  5 rating by Christal powell
"BEST insurance agency in town! Always friendly and helpful. They will work to get you the best coverage possible for your family."
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David Hodge

May 2, 2024

5  out of  5 rating by David Hodge
"Doug Baker and his associates go over and beyond to help you . The only problem I have is state fram billing"
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Daniel Vaughn

May 2, 2024

5  out of  5 rating by Daniel Vaughn
"Always professional. Very thorough."
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Mark Needham

May 2, 2024

5  out of  5 rating by Mark Needham
"Karen took the time to explain policy changes and monthly billing to my understanding. Mark Needham"
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Glen Thornton

April 30, 2024

5  out of  5 rating by Glen Thornton
"I’ve used this office for years. Love the outstanding service"
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Rose Hoynacki

April 25, 2024

5  out of  5 rating by Rose Hoynacki
"These guys are always helpful and cheerful! They get to the bottom of it and give great feedback and information. Feel confident to do business here.."
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Shiloe Doane

April 23, 2024

5  out of  5 rating by Shiloe Doane
"James was VERY helpful, and pleasant to wrk with. I thought my auto pay was set up. It was not. He seamless took my payment, set my autopay up, and provided resolution within 10 minutes. 10 stars 🌟"
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russacrobat

April 23, 2024

5  out of  5 rating by russacrobat
"Very helpful and nice people!!! they always treat clients with kindness and respect! I’m thankful for all the stuff, specially Karen !!! I am highly recommended this company for everyone!!!"
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Christy Clark

April 23, 2024

5  out of  5 rating by Christy Clark
"I’ve had State Farm for many, many years. Doug Baker’s office is the absolute best. We have never had a problem with them. They all are great at returning calls or assisting us in any way we need it. I spoke to Karen this morning and she helped take care of the matter and she’s always very pleasant to talk with. Thank you!"
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Patricia Prather

April 22, 2024

5  out of  5 rating by Patricia Prather
"Ronnie Jones has been so helpful! Excellent customer service."
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nathan hoffpauir

April 19, 2024

5  out of  5 rating by nathan hoffpauir
"Ashton was able to help with our bill today and save us over $100.00 a year which is awesome. She is very respectful and polite she very good at her job and I would always talk to her if I needed help or had any questions."
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Barb Seale

April 17, 2024

5  out of  5 rating by Barb Seale
"I always have quick help when dealing with Doug Bakers office. Whether it’s an accident or question about our policy we have had exceptional help every time. Karen in billing is so efficient & kind & goes above & beyond to help. It is such a pleasure talking with her! I am so pleased we found the office of Doug Baker for our insurance needs."
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Merlin Schreffler

April 16, 2024

5  out of  5 rating by Merlin Schreffler
"Always responsive, very knowledgeable, great to work with. I have worked with Karen on billing, and Ronnie on homeowners insurance. And others. They've all done a great job."
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Richard LA RANCE SR

April 14, 2024

5  out of  5 rating by Richard LA RANCE SR
"Very nice people 😁"
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Elizabeth Alms

April 10, 2024

5  out of  5 rating by Elizabeth Alms
"I have been with Doug Baker for years. My Father liked Doug when he moved to the area. I have been with State Farm since 1977. My only insurance company. I have had multiple cars covered with this company. As a family I’m sure we have had property insurance also. Anytime I call the office they are nice and professional. My questions or needs get immediate attention. Everyone is so nice it makes me feel like a friend but I never see them. The staff is awesome."
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Kent Iliff

April 9, 2024

5  out of  5 rating by Kent Iliff
"It was easy to insure my truck. Aston was very helpful getting me the coverage I needed."
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Brad Dickey

March 29, 2024

5  out of  5 rating by Brad Dickey
"I highly recommend this State Farm office. Tisha has been extremely helpful with one of our policies after we moved to Hollister and changed offices. She helped us get a credit when we noticed an error on the policy that the other office missed."