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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicola Pearman

Nicola Pearman

November 15, 2024

5  out of  5
rating by Nicola Pearman
"It's always a pleasure dealing with my agent and staff. They are very attentive and concerned about me."
We responded:
"We do truly care about our Good Neighbors, Nicola! Thanks for the terrific review. We look forward to speaking with you again soon. "
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Gerrie Oathout

November 13, 2024

5  out of  5
rating by Gerrie Oathout
"Karen is so friendly and helpful. She always provides excellent service with a smile in her voice."
We responded:
"Karen is a terrific part of our Branson team! I'm so pleased that you had an excellent experience with her, Gerrie. Give us a call or stop by if we can assist you further with your insurance needs. "
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Jeffery Shipley

November 6, 2024

5  out of  5
rating by Jeffery Shipley
"Ashton was very knowledgeable and professional! State Farm takes care of its customers!"
We responded:
"We're so glad to have earned your business, Jeffery! Ashton has been a tremendous addition to our State Farm team. Thank you for your kind review!"
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dwayne durfee

November 5, 2024

5  out of  5
rating by dwayne durfee
"Great to work with"
We responded:
"I'm happy to hear my team could help you, Dwayne. Thank you for the excellent review and we look forward to speaking with you again soon!"
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Amanda Kershaw

October 30, 2024

5  out of  5
rating by Amanda Kershaw
"Friendly and conscientious service"
We responded:
"We’re very glad to be of service, Amanda. We always strive to provide the best customer service experience we can. Please let us know if you have any questions about your insurance. We’re always here to help! "
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Malinda D

October 21, 2024

5  out of  5
rating by Malinda D
"Reasonable rates and the employees at this location I've have interacted with have been FANTASTIC."
We responded:
"We’re so glad that you’ve had a terrific experience with our State Farm team, Malinda! Thank you so much for taking the time to leave us such a pleasant review. Let us know if we can do anything else for you and thanks again! "
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Tammie Kendust

October 16, 2024

5  out of  5
rating by Tammie Kendust
"Ashton was great! She added a car to our insurance and answered all of our questions. We are long time customers and highly recommend Doug Bakers office for home, auto and whatever other insurance needs you have."
We responded:
"I’m so glad Ashton provided you with terrific customer service, Tammie! We always strive to make every interaction with our office memorable. Please let us know if you have any other questions about your Auto Insurance, or anything else. We’re always happy to help"
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Brigid S

October 16, 2024

5  out of  5
rating by Brigid S
"I’ve had the pleasure of working with Gloria to have our insurance up to date. She is professional, kind, and patient."
We responded:
"Gloria is terrific! Thank you so much for your kind feedback, Brigid! We sincerely appreciate your review, and your business. Let us know if there is anything else we can do for you. "
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Chris H

October 10, 2024

5  out of  5
rating by Chris H
"Wonderful people Fast and friendly. Very helpful."
We responded:
"Thank you for the kind review, Chris! We’re so glad you appreciate our service. You can always rely on top quality service from our Good Neighbors here. Let us know if we can do anything else for you and we’re happy to help! "
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Linda Mickle

October 4, 2024

5  out of  5
rating by Linda Mickle
"I just wanted to let you know how much I admire working with your staff and Karen is wonderful. She always is so cheerful and helps me every time I have questions."
We responded:
"Customer service with a smile! You can always rely on terrific, considerate, and engaged service whenever you deal with our State Farm office, Linda. Thank you so much for your terrific review. I’ll be sure to pass your kind words on to Karen personally. If you have any other insurance questions or concerns, please give us a call or stop by. We’re always happy to help! "
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Eric Hoyt

September 30, 2024

5  out of  5
rating by Eric Hoyt
"Very nice cool very good"
We responded:
"Glad to be of service, Eric! Please let us know if we can assist you with any of your other insurance needs. We’re always here to help! "
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John Young

September 30, 2024

5  out of  5
rating by John Young
"Have had very good service. The agents are very helpful."
We responded:
"We’re so glad to be of service, John. Thank you for taking the time to provide our office with valuable feedback. We appreciate it and look forward to speaking with you again soon. "
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jenni cooper

September 27, 2024

5  out of  5
rating by jenni cooper
"Ronnie was very helpful and got me new quotes and lowered my bill. He was also very kind and very knowledgeable! Thank you Ronnie for all your help!!!"
We responded:
"Ronnie is the best! Thank you for your terrific review, Jenni. I’ll be certain to pass your kind words on to him personally. We certainly do love saving money for our Good Neighbors. If you have any other questions or concerns about your insurance, please give us a call or stop by! We’re always happy to help. "
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Tonya Harger

September 23, 2024

5  out of  5
rating by Tonya Harger
"Pleasant, professional, and efficient."
We responded:
"We’re so glad to be of service, Tonya! Thank you for your kind review. If you have any other questions or concerns about your insurance with us, please don’t hesitate to reach out! We’re always happy to help. Thanks again! "
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Amanda Pippin

September 20, 2024

5  out of  5
rating by Amanda Pippin
"Thank you for your help and patience!"
We responded:
"You are so very welcome, Amanda! Thank you for choosing us for your insurance needs. If there is anything else that we can do for you, please let us know! We’re more than happy to assist. We appreciate your great review! "
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David Walker

September 18, 2024

5  out of  5
rating by David Walker
"Thanks Ashton for your professional guidance in setting up the autopay from my CU account. You made the entire process extremely easy - especially since you did most all of the work getting everything setup. Thanks again ."
We responded:
"Helping to make insurance a little bit easier for our Good Neighbors is what we do best, David! Thank you for taking the time to leave us such a nice review. I’ll be sure to pass your kind words on to Ashton personally. Please let us know if there is anything else we can do for you! "
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Scott Murray

August 30, 2024

5  out of  5
rating by Scott Murray
"Very efficient service- thank you!"
We responded:
"We’re so very glad to be of service, Scott! Thanks for the excellent review. Let us know if you have any other questions about your insurance with us and we’d be happy to help! "
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Carissa Lilly

August 28, 2024

5  out of  5
rating by Carissa Lilly
"Love working with Ronnie and everyone at the office!"
We responded:
"We’re so glad you chose us for your insurance needs, Carissa! Thank you for the wonderful review. We’re happy to help. "
Profile photo of Daphne Grandel

Daphne Grandel

August 22, 2024

5  out of  5
rating by Daphne Grandel
"Thank you to Doug Baker and his team for working so well with my insurance company for a quick resolution for hail damage to my house."
We responded:
"I'm so glad my office could help, Daphne! Being there for you when the going gets tough is exactly what it means to be a Good Neighbor. Please let us know if you have any other questions or concerns. We’re always happy to help and thanks again for the terrific review! "
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David B

August 8, 2024

5  out of  5
rating by David B
"Gloria was a 10 star all the way she helped me through everything that I needed. very professional and answered all Questions that I had."
We responded:
"I’m so glad that Gloria was able to help, David! We pride ourselves on impeccable customer service for our Good Neighbors. If you have any other questions about your insurance, please don’t hesitate to reach out. We’re always happy to help! "
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Sally Dasto

July 23, 2024

5  out of  5
rating by Sally Dasto
"Outstanding customer service! I even asked a few questions today that Karen did not know the answers to but she jumped right into getting those answers. We have been with State Farm for over 30 years and anytime I need help with anything everyone at the Doug Baker office has been willing to help. Thank you for always helping and going above and beyond for us."
We responded:
"We’re so grateful for your business, Sally! Our job is to ensure that you are protected. Any questions or concerns you have, we’ll always be here to address them. Quality customer service is at the core of all that we do. Thank you again and we sincerely appreciate the review! "
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Kenzie McClintic

July 9, 2024

5  out of  5
rating by Kenzie McClintic
"I have had a great experience using this agency for auto insurance the past few years. Ashton and the other customer service agents are extremely helpful and responsive. Would recommend!"
We responded:
": Thank you for your terrific feedback, Kenzie! I’m so glad that you’ve had a great experience with Ashton. Quality customer service is our top priority. If you have any other questions about your Auto Insurance, please don’t hesitate to contact us. We’re always here to help!"
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Mighty J

July 1, 2024

5  out of  5
rating by Mighty J
"Ashton was amazing! Very amazing job at describing different policies and different add ons!"
We responded:
"Thank you for the excellent review! We always want to ensure that your Personal Price Plan and coverages are unique for you. Give us a call or stop by with any other questions and thanks again! "
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Spencer Wall

June 19, 2024

5  out of  5
rating by Spencer Wall
"They’re very friendly and helpful, and the drive safe and save program has me at my lowest rate yet."
We responded:
"We certainly do love saving money for our Good Neighbors, Spencer! We’re very glad to be of service and thank you for your business. If you have any questions or concerns about your Auto Insurance with us, don’t hesitate to give us a call! We’re always here for you."
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Jessica Gaddy

June 16, 2024

5  out of  5
rating by Jessica Gaddy
"Can’t recommend this team enough! Ronnie has been there every step of the way to answer all my questions and ensure I have the best policy!"
We responded:
"Ronnie is certainly a cornerstone of our State Farm team here in Branson, Jessica! Thank you so much for your kind review. We’re very glad to be of service. Give us a call if we can assist your further with your insurance needs! "